Ben had been blindsided with a $12,000 “tax” bill,  from his previous year’s Tax Return plus catch-up PAYG Instalments, and he didn’t want to be caught in that situation again.  One option to avoid a recurrence may have been to simply pay more PAYG than necessary; or alternatively, locate an Accountant who could offer more than merely writing-up a scorecard after the game has been played.  Ben subsequently met with us and, having evaluated the value-adding service we could provide, he has been happily on-board ever since.